OttoTrader Terms of Service

Who we are

These Terms of Service govern access to OttoTrader's website, desktop software, account system, API integrations, marketplace surfaces, and related services.

OttoTrader is operated by Zlatech Soft SRL, with Zlate George Vladut as the operating founder contact, a principal business address at Casin, Judetul Bacau, Libertatii 18, Romania, and support contact at [email protected].

Software, not a financial service

OttoTrader provides software tools for self-directed users to design, test, automate, monitor, and manage their own trading strategies on supported third-party exchanges.

• OttoTrader does not provide investment, financial, tax, legal, or accounting advice.
• OttoTrader does not act as a broker, dealer, custodian, asset manager, or portfolio manager.
• OttoTrader does not recommend specific trades, allocate capital on a user's behalf, or guarantee performance.

User responsibility

• Users are responsible for choosing strategies, configuring risk, connecting exchange accounts, and deciding whether to enable live execution.
• Users are responsible for complying with local laws, exchange terms, sanctions rules, and tax obligations.
• Users are responsible for generating, storing, and revoking exchange API keys and for avoiding withdrawal-enabled permissions.

Exchange integrations and API keys

• Trades execute on third-party exchanges using user-provided credentials and exchange connectivity.
• Fills, fees and order behavior depend on exchange rules, liquidity, connectivity and software operation. Outages or defects can affect execution; these terms do not exclude OttoTrader’s responsibilities under mandatory law.
• Users should not enable withdrawal permissions on API keys used with OttoTrader.
• OttoTrader may suspend or refuse integrations that create security, compliance, or exchange-policy risk.

Backtests, simulations, and AI assistance

• Backtested and simulated results are hypothetical and do not guarantee future performance.
• Historical simulations may not fully reflect slippage, latency, fees, liquidity, outages, delistings, exchange-side behavior, or real market conditions.
• AI research and generated-strategy output is software assistance only and must not be treated as investment advice or as a substitute for independent review.

Accounts, security, and suspensions

• Users must provide accurate account information and maintain the confidentiality of login credentials.
• OttoTrader may require email verification, two-factor authentication, or additional checks for higher-risk account actions.
• OttoTrader may suspend, limit, or terminate accounts, sellers, listings, or strategies for abuse, policy breaches, fraud risk, sanctions concerns, or platform safety reasons.
• You must be at least 18 and legally able to enter this contract. Do not impersonate others, share access credentials, bypass licensing or security controls, or use the service unlawfully.
• Restrictions should be proportionate to the issue. We will explain a restriction and how to contest it where legally permitted; urgent safety measures may precede notice. Contact support for human review.

Payments, subscriptions, and marketplace

• Payments and purchases are processed on the website, not inside the desktop app.
• Starter is USD 9 per month and Pro is USD 39 per month. Eligible new Starter and Pro customers receive 30 days of Pro capabilities after providing confirmed billing information and a payment method. The selected plan is charged when the trial ends.
• Creator is USD 89 per month, has no trial, and activates only after seller approval and successful immediate payment.
• Displayed OttoTrader subscription prices include applicable taxes charged by OttoTrader. Card-issuer currency conversion or issuer fees remain outside OttoTrader's control.
• Any promotional access or account credit shown by OttoTrader applies only when OttoTrader confirms eligibility in backend account state, has no cash value, and may be revoked for abuse, fraud, or terms violations.
• Cancel automatic renewal in website billing controls or the Stripe billing portal before the next billing date. Ordinary cancellation takes effect at the trial or paid-period end. It is separate from exercising a statutory right of withdrawal or requesting a remedy for a defective service.
• We do not offer a general partial-period refund for ordinary cancellation. This does not limit statutory withdrawal, remedies for non-conforming services, refunds for duplicate charges or billing errors, or a specific refund promise made at purchase. Read the Refunds and Withdrawal Policy.
• An eligible failed payment receives seven days of full selected-plan access. Afterward, desktop access is limited to reconciliation and closing existing exposure, then locked until payment recovers.
• Users receive software access rights and licenses, not ownership of OttoTrader or of marketplace sellers' underlying intellectual property.
• The order summary and checkout identify the selected product, total charge, currency, taxes and renewal terms before payment. Keep your order confirmation. An account alone or an abandoned checkout does not activate a paid plan or trial.
• After a payment grace period ends, strategies stop without deliberately deleting exchange protection orders and pending entries are cancelled. Existing exposure can be closed. Restored payment does not automatically restart stopped strategies.

Software access, availability and changes

• Your plan grants a limited right to use the software for its stated purpose; it does not transfer ownership of OttoTrader or protected seller logic. Restrictions do not override statutory interoperability or other mandatory rights.
• A supported computer, internet connection, exchange account and relevant exchange permissions are needed for trading. Hosted features, protected strategies and entitlement checks also depend on OttoTrader’s services. AI subscriptions and exchange charges are separate unless explicitly included.
• We may maintain, fix or update the service. Material changes to price, contract terms or paid functionality will be communicated before they affect you, with any notice, cancellation or remedy required by law. A new page date alone does not retroactively change an existing purchase.
• Nothing here removes mandatory consumer guarantees for digital content or services, or limits liability that cannot lawfully be excluded, including fraud or intentional misconduct. Trading-risk disclosures do not waive those rights.

Complaints, restrictions, and governing law

• OttoTrader may refuse, suspend, or terminate access where sanctions, export-control, anti-fraud, abuse, or platform-safety concerns require intervention.
• Support, legal, and privacy contacts can be sent to [email protected], and marketplace-specific reports can also be submitted through OttoTrader's website workflows when available.
• These Terms are governed by the laws of Romania, and disputes are subject to the courts of Romania unless mandatory consumer law requires a different forum or protective rule.